Privacy Policy

# Privacy Policy

**Effective Date:** November 17, 2025
**Version:** 1.0.0

## 1. Information We Collect

### 1.1 Account Information
- Name, email, password
- Profile information
- Organization details (for organization accounts)

### 1.2 Usage Information
- Pages visited, features used
- Device and browser information
- IP address and location data
- Interaction with content

### 1.3 Financial Information
- Payment information (processed by Stripe)
- Donation and transaction history
- Billing information

### 1.4 User-Generated Content
- Prayer requests and comments
- Event registrations
- Messages and communications

## 2. How We Use Information

We use your information to:
- Provide and improve platform services
- Process donations and transactions
- Send notifications and updates
- Ensure platform security
- Comply with legal obligations
- Provide customer support
- Conduct analytics and research

## 3. Information Sharing

We share information with:
- **Service Providers:** Stripe, email services, hosting providers
- **Organizations:** When you donate or register for events
- **Legal Requirements:** When required by law
- **Business Transfers:** In case of merger or acquisition

We do NOT sell your personal information.

## 4. Location-Based Services

We use location data to:
- Show nearby organizations
- Provide local recommendations
- Ensure raffle compliance
- Improve user experience

You can disable location services in your settings.

## 5. Cookies and Tracking

We use cookies for:
- Authentication and security
- Preferences and settings
- Analytics and performance
- Advertising (with consent)

You can manage cookie preferences in your browser.

## 6. Data Security

We implement security measures including:
- Encryption of data in transit and at rest
- Regular security audits
- Access controls and authentication
- Secure payment processing

No system is 100% secure. Use strong passwords and protect your credentials.

## 7. Your Rights

You have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your account and data
- Export your data
- Opt-out of marketing communications
- Withdraw consent

Contact us to exercise these rights.

## 8. Children's Privacy

Platform is not intended for children under 13. We do not knowingly collect data from children under 13.

## 9. Data Retention

We retain data:
- As long as your account is active
- As required for legal compliance
- As necessary for legitimate business purposes

Deleted data is removed within 90 days unless legally required to retain.

## 10. International Users

Data may be transferred to and processed in the United States. By using the platform, you consent to this transfer.

## 11. California Privacy Rights (CCPA)

California residents have additional rights including:
- Right to know what data is collected
- Right to delete personal information
- Right to opt-out of sale (we don't sell data)
- Right to non-discrimination

## 12. European Privacy Rights (GDPR)

EU users have rights including:
- Right to access and portability
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to object

## 13. Changes to Privacy Policy

We may update this policy. We'll notify you of material changes via email or platform notification.

## 14. Contact Us

Privacy questions: privacy@trueconnectplus.com
Data requests: data@trueconnectplus.com
General support: support@trueconnectplus.com

## 15. Data Protection Officer

For EU inquiries: dpo@trueconnectplus.com